Capture Every Sales and Service Call Without Overloading Your BDC
TorQi is a fully managed AI voice agent built for dealership operations.
Answers inbound calls instantly
Routes customers to the right department
Converts service inquiries into scheduled appointments — 24/7.
Dealership phones never stop ringing.
Between sales, service, and parts, inbound calls can overwhelm even well-staffed teams.
Common problems we see:
- BDC teams overloaded during peak hours
- Service advisors juggling phones and service lane customers
- Calls bouncing between departments
- Long hold times frustrating customers
- After-hours service inquiries going to voicemail
When those calls aren’t handled properly:
- Service appointments are lost
- Sales leads go unanswered
- Customer experience suffers
- Fixed ops revenue leaks away
TorQi fixes the first point of contact in your dealership.
A Fully Managed AI Voice Agent for Sales and Service Calls
TorQi answers inbound calls and handles the intake process before routing or booking.
It can:
Answer calls instantly
Identify whether the caller needs sales, service, or parts
Collect customer and vehicle information
Book service appointments automatically
Route calls to the correct department
Capture after-hours leads for next-day follow-up
Every caller receives fast, consistent handling.
Dealership operations are more complex than independent shops.
TorQi can be configured for:
Service appointment scheduling
Sales inquiry routing
Parts department calls
Recall inquiries
Warranty questions
BDC overflow support
After-hours service booking
Your AI agent behaves like a trained dealership receptionist — available 24/7.
Turn Inbound Service Calls Into
Scheduled Appointments
Service departments drive a large portion of dealership profitability.
But many inbound service calls are missed when:
Advisors are busy with customers in the service lane
BDC teams are handling multiple calls
Phones go to voicemail after hours
TorQi ensures those service calls are handled immediately. Customers can:
Request service
Describe the issue
schedule an appointment
without waiting on hold.
This Isn’t a Self-Serve AI Platform
Most AI voice tools give you software and expect your
team to configure it. TorQi is different.
Your dealership gets the benefits of AI — without managing the technology
We fully manage the deployment:
Configure your call routing logic
Build your intake workflow
Set up service scheduling rules
Integrate with your systems
Test and optimize the agent
Supporting Your BDC Team
TorQi doesn't replace your BDC. It supports them by handling:
- inbound overflow calls
- after-hours inquiries
- routine intake questions
- basic routing
Your team stays focused on high-value conversations while TorQi handles the first layer of call intake.
Multi-Department Routing
Dealership calls often involve multiple departments. TorQi intelligently routes callers between:
Customers reach the correct team faster, reducing frustration and improving response time.
Multi-Location Dealer Groups
For dealer groups operating multiple rooftops, TorQi supports:
- location-specific call routing
- centralized call visibility
- standardized intake workflows
This creates consistent call handling across your organization.
How it Works
STEP 1
Schedule a Demo
We review your dealership’s call flow and show live examples.
STEP 2
Custom Configuration
We configure TorQi around:
department routing
service scheduling
BDC workflows
after-hours call handling
STEP 3
Go Live
Within 24 hours your dealership can begin capturing calls automatically. If you choose to proceed after the demo, we activate a 7-day free trial.
After the demo you can activate a
7-day free trial.
There is no setup fee during the trial
You hear it working before committing.
During the trial
TorQi answers calls 24/7
service appointments can be scheduled
calls and transcripts are visible in the dashboard
See How TorQi Would Work Inside Your Dealership
In one short demo we’ll show:
