What TorQi Can Handle Inside Your Shop
Every call. Every intake. Every booking.
Configured around how your shop actually operates. TorQi isn’t a generic answering bot. It’s an operational layer for your intake process.
RECEPTIONIST AI
Every Call Answered. Every Time.
When the phone rings, TorQi answers immediately.Not with a robotic script — but with your shop’s greeting, your tone, and your rules.
What It Handles:
Answers all inbound calls
Greets customers professionally
Shares shop hours and service info
Handles common questions
Transfers urgent situations
Manages overflow during peak times
Whether your advisors are tied up or your lines are full, customers get a clean first impression. No voicemail. No hang-ups. No lost ROs.
SCHEDULER AI
Clean Scheduling Without Interrupting Your Team
TorQi books directly into your calendar or shop software based on your real availability. It understands:
Diagnostic slots vs repair appointments
Bay capacity
Tech workload
Service duration differences
What It Does:
Books diag appointments
Schedules maintenance and repairs
Confirms appointments
Handles reschedules
Sends automated confirmations
Customers don’t wait on hold. Your advisors don’t stop mid-conversation. Your calendar stays organized.
SERVICE ADVISOR AI (INTAKE & QUALIFICATION)
Full Intake, Done Consistently
Clean intake prevents confusion, misquotes, and wasted time. TorQi gathers:
Customer details
Vehicle information
Symptoms and concerns
Timeline and urgency
It Can Identify
Tow-ins
Safety-related issues
Routine services
Repeat customers
You decide how price shoppers are handled. You decide when calls are transferred. Every intake follows your workflow.
AFTER-HOURS AI
Your Shop Doesn’t Close at 5PM Anymore
A large percentage of calls happen before opening or after closing.
TorQi:
Answers every after-hours call
Collects full intake
Books next-day appointments
Sends summary to your team
Manages overflow during peak times
When you open in the morning, jobs are already scheduled.Your competitors’ voicemail won’t be.
FOLLOW-UP AI
More Approvals. Less Chasing.
Instead of advisors manually calling every estimate, TorQi handles first-touch follow-ups automatically.
TorQi can run outbound follow-up
workflows for:
Estimate approvals
No-show reminders
Declined service re-engagement
Status updates
You focus on approved work. Not chasing callbacks.
MULTI-LOCATION & FRANCHISE SUPPORT
Consistency Across Every Shop
Whether you run one shop or multiple locations,
TorQi keeps intake standardized
Same call handling rules
Same intake questions
Same scheduling structure
Centralized visibility
Location-level reporting
Operators get clean intake. Leadership gets performance data.
TORQI CONSOLE
See Every Call. Every Booking. Every Outcome.
Your dashboard includes:
Call recordings
Full transcripts
Appointment logs
Call outcomes
Location-level data
Usage analytics
You don’t guess what happened on the phone.You see it.
TorQi Isn’t Replacing Your Team.
It’s Removing the Intake Bottleneck.
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