Independent Dealers → Use Cases

Every Way TorQi Catches the Buyers Your Lot Misses

TorQi helps independent dealers answer buyer calls, capture trade-ins, collect financing intent, and recover missed opportunities — fully managed by our team.

Best for independent used-car dealers, BHPH/subprime lots, sales-only lots, dealers with service, and small groups (2–5 rooftops) with real phone volume — not franchise giants.
Find your pain

Not a generic AI agent. Not a franchise BDC tool.

Most "AI receptionists" answer a call and take a message. TorQi is built around the calls an independent lot actually misses — buyer calls, trade-ins, financing questions, after-hours inquiries, no-shows, old leads, and Spanish-speaking buyers — captures the opportunity, and routes the hot ones to your team.

Below is every way it helps. Find yours. ↓

Most common
📞

Missed Buyer Calls

Buyers call after seeing your inventory online — and your team's already with a customer.

Answers the call and captures buyer intent, vehicle interest, contact info, and next step.

Phone-heavy lotsSee it →
Most common
🌙

After-Hours Buyer Calls

Buyers call at night or on weekends and hit voicemail.

Captures the buyer's details 24/7 and sends you the summary before the next morning.

After-hours demandSee it →
🚗

Trade-In / Sell-My-Car

Inventory is hard to source — and "what's my car worth?" calls slip by.

Captures year, make, model, mileage, payoff, title, trade/sell intent, and timeframe.

Public-sourcing lotsSee it →
💳

Financing / BHPH Calls

Subprime buyers call with down-payment, bad-credit, and approval questions.

Captures the financing situation and routes it — without approving credit or quoting terms.

BHPH / subprimeSee it →
🌐

Spanish-Speaking Buyers

Spanish-speaking buyers don't always get handled well.

Supports Spanish depending on setup — captures and routes the buyer.

Bilingual demandHear it →
📅

Appointment Requests

Buyers want to visit or test drive while your staff are busy.

Captures the appointment request — and books when your approved setup supports it.

Appointment-drivenHear it →
Phase 2 · Paid
🔁

Old Leads / No-Shows

Old leads, no-shows, missed calls, and after-hours inquiries sit untouched.

Revenue Recovery follows up — after the receptionist is live — with your existing leads only.

Dead-lead backlogSee it →
🔀

Sales + Service Routing

Dealers with a service department get sales and service calls mixed together.

Captures call intent and routes sales vs. service by your approved rules.

Dealers with serviceSee routing →
🏢

Small Dealer Groups

Coverage is inconsistent across rooftops.

Consistent call handling, routing, and summaries across locations.

2–5 rooftopsTalk to us →
A closer look

The five that matter most to independent lots.

01 · Missed Buyer Calls

A buyer calls — and your team's already with a customer.

They saw your unit on Facebook Marketplace or AutoTrader and called. It rolls to voicemail. They don't call back — they call the lot down the road. The buyer you paid an ad to reach gets caught instead of handed to a competitor.

Captures buyer intent and routes hot calls; it doesn't sell the car for you.
Book a Demo →
Caught by TorQi · 2:14 PM
BuyerChris M.
Saw'19 Silverado
AskedStill available?
Next stepWants to visit
✓ Hot call routed to your team
02 · After-Hours Buyer Calls

Buyers shop at night — exactly when your lot is closed.

Every one of those calls is a voicemail. TorQi captures the buyer's details 24/7 — vehicle interest and next step — with a summary waiting for you in the morning. You walk in to captured buyers instead of an empty voicemail box.

Answers after-hours calls; captures and routes — doesn't quote pricing or guarantee a unit's available.
Call the AI Live →
Caught by TorQi · 9:41 PM
BuyerTanya R.
Saw'21 Equinox
AskedFinancing options
UrgencyBuying this week
✓ Summary in your inbox by morning
03 · Trade-In / Sell-My-Car Capture

Every trade call is a unit you could own instead of buying at auction.

Good inventory is the hardest thing to source right now. When nobody captures the details, the lead dies. TorQi captures the full picture — even after hours — so trade calls become appraisal-ready leads your team can work fast.

Captures trade-in details and routes them; it doesn't quote a value unless you've built that.
Book a Demo →
Trade-in lead captured
Year / Make2016 Toyota
Model / MilesCamry · ~78k
Payoff~$4,200
TitleClean, in hand
IntentTrading toward SUV
✓ Appraisal-ready · routed to your team
04 · Financing Intent / BHPH Calls

Subprime buyers lead with money questions.

"What's the down payment?" "I've got bad credit, can you help?" They need a fast path to a person or they're gone. TorQi captures the buyer's situation and routes it instantly — so your team gets the context before they call back. The AI never approves credit or quotes terms.

Captures financing intent without approving credit; routes to your team.
Book a Demo →
Caught by TorQi · routed
BuyerMarcus D.
Interested'18 Altima
SituationRebuilding credit
AskedDown payment?
StatusRouted — not approved
✓ Sent to your team with context
05 · Revenue Recovery — Phase 2 · Paid

The leads you already paid for are still worth money.

Your CRM is full of old leads, no-shows, and missed calls you never worked. Once your receptionist is live and trusted, Revenue Recovery follows up — using your existing leads and customers only (never cold or purchased lists), dealer-approved scripts, and opt-out language.

Paid Phase 2, after the receptionist is live; existing inquiries/customers only; not part of the free trial.
Ask About Revenue Recovery →
Revenue Recovery · Phase 2
WorksOld leads
No-shows
Missed calls
ListsYour leads only
ComplianceOpt-out built in
✓ Added after the receptionist is proven
The system

One system. Two ways to stop losing buyers.

Step 1 · Start here

Catches today's buyers.

AI Receptionist — answers buyer calls 24/7, captures trade-ins and financing intent, routes hot calls, and sends daily summaries. This is where you start — and it's what we test during the 14-day trial.

Phase 2
Start with the AI Receptionist. Add Revenue Recovery once your call capture is live and trusted. Revenue Recovery is paid Phase 2 — not part of the free trial.
On a captured call

Captured calls come back as buyer-ready leads.

👤
Buyer name
📱
Phone
✉️
Email
🚗
Vehicle interest
💳
Financing intent
💵
Down-payment ask
🔑
Trade-in details
📅
Preferred time
🌐
Spanish need
⏱️
Urgency
📨
Call summary
🔁
+ Recovery (Phase 2)
Fully managed

You do not configure TorQi. We do.

Other AI tools expect you to:

  • Write the scripts
  • Build the workflows
  • Configure the tools
  • Monitor the calls
  • Fix what breaks

TorQi does it for you:

  • Writes the scripts
  • Builds the call flows
  • Tests the calls
  • Monitors quality
  • Tunes the AI · sends reports

You run a lot, not an IT department.

Works with your process

No CDK project. No six-week rollout.

TorQi works around your current process and alongside DealerCenter, Frazer, Wayne Reaves, AutoManager, VinSolutions, DealerSocket, spreadsheets, or simple email/SMS summaries. If you can forward a call, you can run TorQi. Direct integrations can be scoped later — you don't need one to start catching buyers.

FAQ

Dealer use cases, answered straight.

Can TorQi answer missed buyer calls?
Yes — that's the core use case. It answers the calls your team can't grab and captures buyer intent, vehicle interest, and contact info.
Can TorQi capture trade-ins?
Yes — year, make, model, mileage, condition, payoff, title status, trade-or-sell intent, timeframe, and contact info, even after hours.
Can TorQi handle BHPH / subprime calls?
Yes — it captures the buyer's financing situation and routes it to your team.
Can TorQi approve financing?
No. It captures financing intent and routes it — it never approves credit or quotes terms.
Can TorQi confirm vehicle availability?
It captures which vehicle the buyer wants and routes it; your team confirms availability.
Can TorQi handle Spanish-speaking buyers?
Yes, depending on setup — we configure and test it for your lot.
Can TorQi recover old leads?
Yes — through Revenue Recovery, a paid Phase 2 you add after the receptionist is live, using your existing leads/customers only.
Is Revenue Recovery included in the free trial?
No. The free trial is the 14-Day AI Receptionist Trial for qualified independent dealers. Revenue Recovery is a paid expansion you add later.
Can TorQi work with DealerCenter / Frazer / Wayne Reaves?
Yes — it works alongside them and the other common dealer systems.
Can TorQi work with spreadsheets?
Yes — no CRM required. It can send summaries by email or SMS.
Is this for franchise dealers?
No — it's built for independent lots, BHPH/subprime, sales-only, dealers with service, and small groups. No enterprise project.
How fast can we launch?
Quickly once we have your lot details and approved call rules. We set it up and test it before it goes live.

Stop losing buyers to missed calls.

TorQi helps independent dealers capture the buyer calls, trade-ins, and missed opportunities their team can't grab.

The 14-Day AI Receptionist Trial is for qualified independent dealers.

📞 Call Book a Demo