Pricing · Auto Repair Shops

A managed front desk that pays for itself in calls you're losing now.

TorQi is a fully managed AI receptionist for busy independent shops — we build it, run it, and tune it around your workflow. Not a DIY bot. Not a cheap answering app.

Pricing scales with your call volume and how complex your intake and routing are. Most busy shops invest $900–$2,250/month plus a one-time setup. Your exact quote comes after a short discovery call.

How our pricing works

Priced around three things — not a per-bot fee

TorQi is a managed service, so pricing reflects what actually drives the work: how many calls we handle, how complex your intake and routing are, and the build it takes to run it for you.

Call volume

Busier phones mean more calls captured and more minutes handled. Plans scale with real volume — no "unlimited" gimmicks.

Workflow complexity

Import/diagnostic intake, urgent/tow-in routing, multi-location handling — the more your front desk does, the more we build.

Fully managed setup

We design, script, test, launch, monitor, and tune the whole system. That managed build is real work — and it's why there's a setup fee.

Plans

Three plans for serious shops

These are starting points, not a fixed menu — your exact price depends on your call volume and how complex your intake and routing are, and we confirm it on a short discovery call. We don't offer a plan below $900/month, because a fully managed front desk isn't a cheap bot.

Managed Front Desk

Busy independent shops that need overflow & after-hours coverage.
from$900/mo
Setup: $1,999–$2,500 (one-time)
1,000 minutes/mo included · overage $0.75/min

Best-fit signals
  • 5–8 bays, 2+ advisors
  • Real daily call volume, missed-call pain
  • Overflow + after-hours capture
Includes
  • Overflow & after-hours answering
  • Appointment request capture
  • Service + vehicle intake
  • Urgent / tow-in routing
  • Call summaries + daily report
  • Spanish (depending on setup)
Not for: one-man shops, 1–2 bay shops, mobile mechanics, or shops shopping for the cheapest AI phone tool.
Book a demo
Most popular

Advanced Intake

High-volume, import/diesel/diagnostic shops with complex intake & routing.
from$1,500–$2,250/mo
Setup: $2,500–$3,500 (one-time)
2,000 minutes/mo included · overage $0.60/min

Best-fit signals
  • 8–12 bays, high daily car count
  • European/import, diesel/fleet, transmission
  • Diagnostic-heavy, detailed intake
Everything in Managed Front Desk, plus
  • Advanced intake flows (symptoms, diagnostics)
  • Appointment request capture; direct booking can be scoped where supported
  • Weekly performance reporting
  • Priority support & tuning
Not for: low-volume shops, or shops unwilling to do onboarding & review calls.
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Multi-Location / Groups

Independent repair groups with 2+ locations.
from$3,500/mo
Setup: $4,000–$7,500+ (one-time)
Pooled minutes · overage $0.45/min

Best-fit signals
  • 2+ location independent groups
  • Need consistent intake across shops
  • Want consolidated reporting
Everything in Advanced Intake, plus
  • Multi-location call routing
  • Pooled minutes across locations
  • Consolidated & per-location reporting
  • Monthly performance review
  • Dedicated account management
Not for: single-location shops — one of the plans above will fit better.
Talk to us

Not sure which fits? A 10-minute discovery call sorts it — and gives you an exact quote.

Every plan includes

Fully managed, end to end

Built & configured by TorQi — not you
Discovery & approved call flow
Service & vehicle intake capture
Urgent / tow-in / no-start routing
Appointment request capture
New vs. returning caller capture
Clean call summaries + daily report
Ongoing monitoring & tuning
Email/SMS summaries (no integration required)
Spanish support depending on setup

TorQi backs up your advisors — it doesn't replace them. It captures and routes calls; it doesn't diagnose vehicles or quote final repair prices unless your shop has approved rules in place.

The setup fee

Why there's a one-time setup fee

The setup fee covers the managed build — the real work that makes "you don't configure it, we do" true. It scales with complexity: a single busy shop is simpler to build than a multi-location group with custom routing.

Your setup includes

Discovery · call-flow design · approved scripts · service-intake questions · routing & urgent rules · voice tuning · testing · launch support · summary & reporting setup · and your first round of tuning after go-live.

The fair part

Start with a qualified managed trial and your trial deposit is credited toward your setup when you go live. You see it working on real calls before you commit to the full build.

Managed trial

A real trial — for qualified shops

We don't do a generic free-for-all trial, because a managed build is real work and our best results come from shops that are a genuine fit. For qualified shops, here's how it works:

14 days, fully set up by us

We build and launch your AI front desk on a forwarding number — you don't configure anything. We move fast, but no trial goes live until your call flow is approved and test calls pass.

Scoped & focused

The trial proves overflow + after-hours capture and clean intake. It runs with included trial minutes, no complex integrations, no unlimited customization, and no direct booking unless scoped — those come after.

Qualified shops only · review before launch

The managed trial is for shops that fit our ICP. A small deposit reserves your build and is credited toward setup when you convert, and a review call is booked before you go live.

See if your shop qualifies →

In perspective

A fraction of another front-desk hire

TorQi backs up your team on the calls they can't get to — overflow, after-hours, the second line ringing while both advisors are buried. Compared to adding another front-desk person:

Another front-desk / advisor hire (loaded) ~$3,000–$4,500+/mo
Covers nights, weekends, after-hours No
TorQi Managed Front Desk from $900/mo
Covers overflow + after-hours, every day Yes

TorQi doesn't replace your advisors or your front desk — it backs them up so the calls they can't grab don't walk to another shop.

Your numbers

What are missed calls costing your shop?

Put in your own numbers. This is a rough estimate, not a guarantee — but it shows the scale of what's walking out the door when calls go unanswered.

40
25%
30%
$600
3 captured jobs/mo
Potential captured revenue / month$1,800
$21,600/year in calls you could be capturing
An estimate using your inputs, not a guarantee — results vary by shop, season, and how calls are handled. The point: for a genuinely busy shop, the revenue at stake in unanswered calls is typically a multiple of what TorQi costs. We'll work through your real numbers on a discovery call.
Pricing FAQ

Straight answers

Why is there a setup fee?
Because TorQi is fully managed — we design, script, test, launch, and tune your AI front desk around your shop's workflow. The setup fee covers that build. It's real work, and it's what "you don't configure it, we do" actually means.
Why not $500/month?
A $500 bot is a different product. TorQi is a managed service built and run for you, sized for busy multi-bay shops. Pricing starts at $900/month because that's what it takes to build and manage a front desk properly — and the shops we're built for are losing far more than that in unanswered calls.
Do you offer a free trial?
We offer a managed trial for qualified shops — not a generic free-for-all. We set it up for you, prove it on real calls for 14 days, and a small deposit is credited toward setup when you go live.
Who qualifies for a managed trial?
Busy independent shops that fit our ICP — typically 5+ bays, 2+ advisors, real call volume and missed-call pain, and willingness to do a short onboarding and review call. The trial works best when the shop is a genuine fit.
What happens if my call volume is higher than my plan?
Each plan includes a generous block of minutes. If you go over, overage applies at your plan's per-minute rate — and if you're consistently over, we'll move you to the plan that fits, which usually lowers your effective cost.
Do you charge overages?
Yes, per included-minute plan: $0.75/min on Managed Front Desk, $0.60 on Advanced Intake, $0.45 on Multi-Location. Overage is a guardrail for unusually heavy months, not a surprise — we watch your usage and right-size your plan.
Why is overage priced this way?
It reflects the real cost of handling additional calls (voice, telephony, and the managed monitoring behind them) plus a fair margin. It steps down as plans rise, so higher-volume shops pay less per extra minute.
Is Spanish included?
Spanish support is available depending on your setup — we'll scope it during discovery and build it into your call flow if you need it.
Are integrations included?
TorQi works without integration out of the box via email/SMS summaries. Deeper handoff to your shop system can be scoped — simple cases are included in setup; more complex integrations are scoped separately so the trial and launch stay fast.
Can I start without integration?
Yes — most shops start with email/SMS summaries and no integration at all. You're live fast, and we can scope a deeper handoff later if it's worth it for you.
Can I cancel?
Terms depend on the plan and setup scope. Some shops start month-to-month after setup; discounted or higher-volume pricing may include an initial commitment so we can recover the managed build. We'll walk through the exact terms before you launch — no surprises.
Is this for small shops?
Honestly, no. TorQi is built for busy multi-bay shops with real call volume. One-man shops, 1–2 bay shops, and mobile mechanics aren't a good fit — and we'd rather tell you that than sell you something that won't pay off.
How do I know which plan fits?
A 10-minute discovery call. We look at your call volume and how complex your intake and routing are, then recommend the plan that fits and give you an exact quote.
Does TorQi replace an advisor?
No. TorQi backs up your advisors — it catches the overflow and after-hours calls they can't get to, captures the details, and routes what's urgent. Your people still run the shop; TorQi makes sure the calls don't walk.
Can TorQi book directly into my system?
It can capture appointment requests on every plan, and can book directly when your scheduling setup is scoped and approved to support it. Where direct booking isn't set up, your team gets a clean summary to confirm.
What happens after the trial?
If it's working — and for a fitting shop it usually is — we move you to paid, credit your deposit toward setup, and you're live on your real number, typically within a couple of days. If it's not a fit, no hard feelings.

See it on your calls. Then get your quote.

A short demo, a quick look at your call volume and workflow, and an exact price — no guesswork.

Book a demo