Never Miss
Another Buyer

TorQi helps independent dealers answer every buyer call, capture trade-ins, and recover missed opportunities — 24/7, without adding staff.

AI Receptionist catches today's buyers. Revenue Recovery wakes up yesterday's leads.

See TorQi Answer Dealer Calls

Built for independent dealers, BHPH lots, sales-only lots, and small dealer groups — not franchise giants.

📵
Incoming call · 8:14 PM
After hours · lot is closed
✓
Captured by TorQi
Buyer saved · routed to your team
BuyerMarcus R.
Vehicle'19 Silverado
Trade-in'14 Altima · ~92k
WantsAppt Saturday AM
● Daily summary sent to your inbox
Best fit for Independent used-car dealers· BHPH / subprime lots· Sales-only lots· Dealers with service· Small groups (2–5 locations)
The leak

Every missed call is a buyer at the lot down the road.

You're not losing buyers because your prices are wrong. You're losing them at the phone.

A buyer calls at 8pm after seeing your unit online — voicemail. The Saturday rush hits and two calls go unanswered. Someone wants to trade in a car, but nobody captures the details. A Spanish-speaking buyer can't get helped. Old leads sit in the CRM untouched.

Every one of those is a buyer you already paid to reach — now calling the lot down the road.

Before TorQi
✕ Missed call → voicemail
✕ Buyer hangs up, calls the next lot
✕ Trade-in call, no details taken
✕ Old leads sit in the CRM untouched
✕ No idea what you missed
After TorQi
✓ Call answered, 24/7
✓ Buyer captured — name, phone, vehicle
✓ Trade-in details captured and routed
✓ Revenue Recovery wakes them up (Phase 2)
✓ Daily summary of every call captured
The system

One system. Two ways to stop losing buyers.

Step 1 · Start here

Catch today's buyers.

AI Receptionist

  • Answers every call 24/7
  • Captures buyer intent & vehicle interest
  • Captures trade-in & sell-my-car calls
  • Captures the appointment request (or books, by your preference)
  • Routes hot calls to your team
  • Sends you a daily summary
Phase 2
Start with the AI Receptionist. Add Revenue Recovery once your call capture is live and trusted — it's a paid expansion, not part of the receptionist.
AI Receptionist

A receptionist that answers when your team can't.

Your AI Receptionist answers your inbound calls, day or night, so after-hours and overflow buyers don't disappear into voicemail. It works around your current process — it backs up your salespeople on the calls they can't grab; it doesn't replace them.

Fully managed: we build it, launch it, monitor it, tune it, and send you the report. No dashboard to configure.
  • Answers inbound calls 24/7 — after hours, weekends, and overflow
  • Captures buyer intent — vehicle, name, phone, email, next step
  • Captures financing questions and routes them — never approves credit
  • Captures trade-in & sell-my-car details for your appraiser
  • Captures the appointment request and routes it (or books, by your approved process)
  • Supports Spanish-speaking callers if you enable it
  • Sends a call summary after every call, plus a daily summary
On every call

Every call comes back as a usable lead — not a missed call.

Contact
Buyer name + phone
Interest
Vehicle interest
Which unit they called about
Financing
Financing intent
Captured & routed, never approved
Trade
Trade-in details
Year, make, mileage, payoff, title
Next step
Appointment request
Captured & routed to your team
Language
Spanish need
Flagged for the right person (if enabled)
Timing
Urgency / timeframe
Ready now vs. just looking
Recap
Call summary
What they wanted, in plain language
Revenue Recovery · Phase 2

The leads you already paid for are still worth money.

Once your AI Receptionist is live and you trust what it's capturing, Revenue Recovery goes to work on the buyers sitting in your CRM and your call log — the ones most lots never follow up.

It uses your existing leads and customers only — never cold or purchased lists — runs dealer-approved scripts, includes opt-out language, and you approve the scope before anything goes out. A paid expansion you add after the receptionist is proven.
  • Old leads that went cold
  • Missed calls that never got a callback
  • No-shows who never rebooked
  • After-hours inquiries that came in while you were closed
  • Trade-in leads & unsold buyers worth a second touch
Trade-in capture

Turn every "what's my car worth?" call into an appraisal-ready lead.

Good inventory is the hardest thing to source right now — and every trade-in or sell-my-car call is a unit you could own instead of buying at auction. When nobody captures the details, the lead dies.

Want automatic values? Book-value / market-data integrations can be scoped later — to start, TorQi captures the lead cleanly so your team can appraise it fast.

🚗
Trade-in lead captured
After-hours · routed to appraiser
Year / Make2016 Toyota
ModelCamry SE
Mileage~78,000
ConditionGood, minor dents
Payoff~$4,200
TitleClean, in hand
IntentTrading toward SUV
TimeframeThis week
● Contact info captured · ready to appraise
Who it's for

Built for the lots that live on the phone.

Independent used-car dealers

You live on the phone, and a missed call is a missed unit.

→ Every buyer call answered, 24/7.

BHPH / subprime lots

Bad-credit buyers need a fast, human response or they're gone.

→ Captures the situation, routes it instantly — never approves credit.

Sales-only lots

No service desk means the phone is all sales — every dropped call is lost gross.

→ Full sales-call coverage without hiring a receptionist.

Independent dealers with service

Sales and service calls collide and both get missed.

→ Answers both and routes to the right people.

Small dealer groups (2–5 lots)

Coverage is solid at one store and leaky at another — and you can't see it.

→ Consistent 24/7 coverage + location-level summaries.

Not for franchise giants first.

Built for independent dealers who need practical phone coverage without an IT project.

How it works

You don't build it. We do.

Tell us about your lotYour hours, how you want calls routed, and your script preferences.
We build your AI receptionistPersona, call flows, and capture rules — set up around how you already work.
Forward your calls or use a test numberNo new phone system, no rip-and-replace. If you can forward a call, you can run TorQi.
TorQi answers, captures, routes, and reportsEvery call handled, hot ones routed to your team, daily summary in your inbox.
Review results & add Revenue Recovery when readyKeep it live on a monthly plan; turn on lead recovery as a paid expansion.
Works with your process

No CDK project. No six-week rollout.

TorQi works around the systems you already use — DealerCenter, Frazer, Wayne Reaves, AutoManager, VinSolutions, DealerSocket, spreadsheets, or just email summaries. You don't need enterprise software or an IT team. If you can forward a call, you can run TorQi.

Need a deeper, direct integration down the line? That can be scoped later — but you don't need it to start capturing buyers this week.

Optional

What are the missed calls costing you?

A conservative estimate from your own numbers. Seeing it answer your real calls tells you the truth.

You may be leaving an estimated
$0
per month on the table from missed buyer calls.
A conservative estimate from your numbers — it assumes about a third of missed calls are real sales opportunities (the rest are service, vendors, and wrong numbers). Seeing TorQi on your real calls shows what it actually captures.
See TorQi Answer Dealer Calls
Built for this

Built from live automotive call workflows — now tailored for independent dealers.

Designed around the calls independent dealers miss most: after-hours buyers, the Saturday rush, trade-ins, and Spanish-speaking callers.

—Calls captured
—Appointment requests
—Trade-in leads
—After-hours buyers
—Dealer quote coming soon
—Revenue Recovery wins

Real dealer numbers replace these placeholders as the first trials run. We don't publish proof we don't have.

Straight answers

The questions dealers actually ask.

"We already answer our phones."
You answer most. This is for the ones you can't — after hours, weekends, and during the rush. Those are the buyers going to the lot down the road.
"I don't want a robot talking to my customers."
Most owners feel that way until they hear it. Call the demo line first and decide for yourself. It backs up your team; it doesn't replace anyone.
"We already have a CRM."
Keep it. TorQi answers the call and captures the buyer; your CRM is where the lead lives. Works alongside DealerCenter, Frazer, Wayne Reaves, spreadsheets, and more.
"We're sales-only."
Then the phone is 100% sales, and every dropped call is lost gross. TorQi gives you full sales-call coverage without hiring a receptionist.
"Can it approve financing?"
No, by design. It captures the buyer's situation and routes it to your team — it never approves credit or quotes terms.
"How hard is setup?"
It isn't — that's the point. You give us your hours, routing, and script preferences; we build and launch it. No IT project.
Getting started

Start by hearing it answer your calls.

14-Day AI Receptionist Trial for qualified dealers

Fully set up by TorQi, so you can hear it answer real calls from your lot before you commit. No long-term contract during the trial. After the trial, keep it live on a monthly plan based on your call volume and scope. Revenue Recovery is a separate paid expansion you add once your call capture is proven.

See TorQi Answer Dealer Calls Ask About the 14-Day Trial
FAQ

Questions, answered straight.

What does TorQi do for independent dealers?
It answers your buyer calls 24/7 — after hours, weekends, and overflow — captures buyer intent, trade-ins, and appointment requests, routes hot calls to your team, and sends daily summaries. Later, it can recover old leads and missed calls as a paid expansion.
Is this only for franchise dealerships?
No — the opposite. TorQi is built for independent lots, BHPH/subprime dealers, sales-only lots, dealers with service, and small groups. No enterprise software required.
Is Revenue Recovery included?
No. It's a paid expansion you add after the AI Receptionist is live and trusted.
Can it work with my CRM?
Yes — it works alongside DealerCenter, Frazer, Wayne Reaves, AutoManager, VinSolutions, DealerSocket, and more.
Can it work if I use spreadsheets?
Yes. If you can forward a call, you can run TorQi — no CRM required.
Can it capture trade-ins?
Yes — year, make, model, trim, mileage, condition, payoff, title status, trade-or-sell intent, timeframe, and contact info, even after hours.
Can it handle Spanish?
Yes, if you enable it — we configure and test it for your lot.
Can it approve financing?
No. It captures the buyer's situation and routes it to your team; it never approves credit.
Can it quote prices?
It won't quote a final price unless you've approved specific pricing rules. Otherwise it captures interest and routes the buyer.
Can it confirm vehicle availability?
It captures the vehicle the buyer wants and routes it; your team confirms availability.
How fast can we launch?
Fast — you give us your hours, routing, and script preferences, and we build and launch it. No six-week rollout.
Do I need to manage the AI?
No. It's fully managed — we build, launch, monitor, tune, and report.
What happens after the trial?
If it's capturing buyers you were missing, you keep it live on a monthly plan. No long-term contract to start.
How is this different from an answering service?
An answering service takes a message. TorQi handles the call, captures the buyer's intent and trade-in details, routes hot calls, and reports back — and it never sleeps.
How is this different from a generic AI voice agent?
Generic tools hand you software to configure. TorQi is built for car dealers and fully managed — we set up the call flows, capture rules, and tuning for you, around how your lot already works.
📞 Call See It Answer Calls