You Don't Configure TorQi. We Do.

TorQi builds, launches, monitors, tunes, and reports on your AI receptionist — so your team can capture overflow and after-hours calls without managing another software platform.

No DIY AI builder. No big IT project. Built around automotive call workflows.

Built for busy auto repair shops and independent dealers with real phone volume.
How it works

A managed process, from first call to live launch.

Most AI tools hand you software and expect you to figure it out. TorQi works differently.

We learn your business, build the call flow, test it, launch it, monitor it, tune it, and send you the reports. You run a shop or a lot — not an IT department.

The process

Seven steps. We do the work at every one.

1

Discovery

We learn your business.

Your business type, hours, the calls you get, your services or inventory, routing rules, escalation contacts, FAQs, Spanish needs, the systems you use, and what you want the trial to prove. You talk; we take notes.

2

Build

We build your AI receptionist.

Approved scripts, intake questions, call-routing logic, your summary format, escalation rules, and call flows built for your vertical.

Repair: intake · appointments · tow-ins · diagnostics · advisor overflowDealer: buyer intent · trade-ins · financing intent · appointments · after-hours
3

Test

We test it before it ever takes a real call.

Call quality, pronunciation, routing, edge cases, summary accuracy, escalation rules, and Spanish if enabled. We don't launch a flow that isn't right.

✓ You approve the call flow before it goes live
4

Launch

You go live without a rip-and-replace.

Start with selected calls — after-hours, overflow, a test/demo number, or location-specific routing — not your entire phone system. You cover the calls you choose and leave the rest. No new phone system. No big IT project.

5

Capture

TorQi answers and captures.

Caller name, phone, intent, the appointment request, the service or buyer need, vehicle info, trade-in or financing intent (dealers), urgency, preferred time — and a clean summary routed to your team.

6

Monitor & Tune

We watch the real calls and improve it.

Call performance, caller friction, unclear questions, routing gaps, summary quality, FAQs, and hours/routing updates. TorQi tunes the AI based on what real callers actually do.

7

Report & Expand

We show you what it caught.

Call summaries, daily summaries, a trial report, a performance review, and a next-step recommendation. When it's working, you can expand — deeper integrations, more locations, Spanish, and direct booking when scoped.

Dealer add-on
Revenue Recovery — paid Phase 2. For dealers only, added after the receptionist is live and trusted. Not part of the free trial.
Who does what

Your part is short. Ours is the whole build.

What we need from you

The easy part

  • Your business hours
  • Call routing preferences
  • Key contacts & escalation rules
  • Your services or inventory rules
  • FAQs callers ask
  • Approved language
  • Trial success criteria
  • Who gets the summaries
What TorQi handles

Everything technical

  • Call flow design
  • Script writing
  • AI setup & configuration
  • Testing before launch
  • Phone-forwarding guidance
  • Call summaries
  • Monitoring
  • Tuning over time
  • Reporting
  • Ongoing updates

You hand us a few facts about your business. We build, run, and maintain the rest.

Start small

You don't need a big integration to start catching calls.

TorQi can start by sending call summaries through email, SMS, a dashboard, or a CRM handoff — depending on your setup. If you can forward a call, you can start.

📞
Forward a call
after-hours / overflow
🤖
TorQi answers
captures the caller
📨
Summary to you
email · SMS · dashboard
Repair systems we work alongside
TekmetricShopmonkeyAutoLeapShop-WareMitchellRO WriterProtractor
Dealer systems we work alongside
DealerCenterFrazerWayne ReavesAutoManagerVinSolutionsDealerSocketSpreadsheets

Direct booking and deeper integrations can be scoped later. You don't need them on day one.

In practice

The same managed process, tuned to your business.

Auto Repair

After-hours brake-noise call

A customer calls after close about brake noise or a no-start.
NameDana W.
Vehicle'17 F-150
SymptomBrake noise
UrgencyNo-start risk
WantsThu AM

Summary sent to: your advisor / service desk.

TorQi captures and routes. It doesn't diagnose or quote final repair prices.

See Auto Repair →
Independent Dealers

After-hours buyer call

A buyer calls after close about a vehicle, financing, or a trade-in.
NameMarcus D.
Interest'19 Silverado
Trade-in'14 Camry
FinancingRouted — not approved
WantsSat visit

Summary sent to: your sales team / manager.

TorQi captures and routes. It doesn't approve financing, guarantee availability, or sell the car by itself.

See Independent Dealers →
Managed trial

Try it with real calls before you commit.

For qualified businesses, TorQi can run a managed trial — we set up the AI receptionist around your business, test the call flow, and let you see real call summaries before you make a long-term decision.

Scope
Fit to your business. Trial scope depends on your business type, call volume, and setup.
📞What's covered
Inbound call capture. The trial is for the AI Receptionist — answering and capturing your calls.
📅A clear review date
Set before launch. We schedule the trial review up front, so there's already a date to look at results together.
How success is measured
By what it caught. Captured calls, appointment requests, buyer intent, trade-ins, after-hours calls, and routing quality.
Dealers · Phase 2
Revenue Recovery is not included in the free trial. It's paid Phase 2, added after the receptionist is live and trusted.
After launch

After launch, we don't disappear.

TorQi is a managed service, not a tool you're handed and left to run. The AI gets better over time because we keep working on it — you don't.

Monitor calls & review summaries
Tune the call flows
Update FAQs & routing
Set up new or holiday hours
Help with improvements
Send performance reporting
Discuss expansion when it's working
Grow into it

Start simple. Expand when it works.

Don't start with everything. Start with the AI Receptionist for overflow and after-hours calls. Once it's proven, expand at the pace that makes sense.

For repair shops
  • Direct booking when scoped
  • More locations
  • Spanish support
  • Specialty call flows
  • Deeper system handoff
For dealers
  • More locations
  • Spanish support
  • Trade-in capture
  • Sales + service routing
  • Deeper CRM handoff
  • Revenue Recovery Paid Phase 2
FAQ

The "is this complicated?" questions, answered.

Do we have to configure the AI ourselves?
No — that's the whole point. You don't configure TorQi, we do. We build it, test it, launch it, monitor it, and tune it.
How long does setup take?
It depends on your call rules and setup, but it's fast — and we test the flow before it goes live rather than rushing it. No six-week rollout.
Do we need an integration to start?
No. TorQi can send summaries by email or SMS on day one. Deeper integrations can be scoped later.
How do calls get forwarded to TorQi?
You forward the calls you want covered — after-hours, overflow, or selected routing — to a number we set up. No new phone system.
Can we start with after-hours only?
Yes — many businesses do. You choose which calls TorQi covers.
Can we start with overflow only?
Yes — overflow-only is a common starting point. Cover the calls your team can't grab and leave the rest.
What happens during the trial?
We set up the AI around your business, test it, and you see real call summaries. We review the results together before any long-term decision.
What do we get after each call?
A clean summary — who called, what they needed, the vehicle, urgency, and next step — routed to your team, plus a daily recap.
Who monitors the AI?
We do. TorQi monitors call performance and tunes the AI based on real calls — it's not something you manage.
Can TorQi update scripts and FAQs?
Yes — that's part of the managed service. Tell us what changed and we update it.
Can TorQi handle multiple locations?
Yes — with consistent handling and location-specific routing and summaries across rooftops.
Can TorQi handle Spanish?
Yes, depending on setup — we configure and test it for your business.
Can TorQi book appointments?
It captures the appointment request and routes it, and can book directly when your approved scheduling setup supports it.
Is Revenue Recovery included in the free trial?
No. Revenue Recovery is a paid Phase 2 for dealers, added after the receptionist is live and trusted — not part of the free trial.
What happens after the trial?
If it's capturing the calls you were missing, you keep it live on a managed plan. We review the results with you and recommend the next step.

Ready to see how TorQi would work for your business?

We'll learn your call flow, build the AI receptionist, test it, launch it, monitor it, and show you exactly what it captures.

Ask About Trial Book Demo